Wednesday, November 5, 2014

Jim Kelley Receives PPB Customer Service Superhero Award

The Fixer | Jim Kelley |Production Supervisor 

Artistic Toy Manufacturing, Inc. (UPIC: ARTSTOY)
Allentown, Pennsylvania | Years At Artistic Toy: 2-1/2
Nominated by Katrina Marshall and Jim Socci, Artistic Toy Manufacturing, Inc.
Why Jim Is A Superhero: “Jim goes above and beyond every single day,” says Katrina Marshall, account manager at Artistic Toy. “His day rarely begins at 9 am and never ends at 5 pm—he often works early mornings, late nights and even weekends to make sure our orders ship on time. Jim doesn’t let his job title define who he is or what he does; he is often thinking outside the box by offering suggestions to the sales team or coming up with innovative marketing ideas. Our team always appreciates Jim’s efforts to help the company save money and cut costs in any way possible. He encourages his team to focus on quality over quantity, yet still manages to meet every one of our customers’ demands.” Jim Socci, president of the company, adds to the accolades. “Every superhero overcomes incredible odds. Jim Kelley has done just that. He started off as production associate [almost] three years ago. Over the past year he has demonstrated heroic levels of humility, strength and compassion. His heroic humility surfaced after leaving abruptly due to some differences with a team member. He apologized in such a way that we were happy to welcome him back and promote him to lead the department as the production manager. Jim reconciled his differences with his teammate and went on a mission to be a real leader in the company. His mantra is to never say no to an order because of tight delivery dates. He is a salesperson’s best friend because he does everything, from calling on friends or family to help on the production line to re-arranging production schedules to help avoid rush charges or expedited freight. He has real heart for Artistic Toy team members and an understanding for our customer needs. He is constantly double-checking the order entry team and evaluating their workload, recognizing they are the front of his production line. Without Jim we could not deliver world-class wow customer service.”
How Jim Saved The Day: One of the company’s toy shipments was delayed from its West Coast warehouse. Kelley developed plans A, B, and C and executed plan C, which involved him driving an hour each way to deliver the order to the client on time. In another order situation, an order was scheduled to ship to Canada from the factory in China. The shipping company misread the shipping documents and missed the sailing date. Instead of going back to the customer to tell them Artistic Toy could not meet its originally scheduled delivery date or pay extra for air delivery, he worked out a deal with the carrier to send it air freight. His strong relationships and commitment to the company’s reputation resulted in saving $1,500 in additional air-freight charges, delivering the products early and maintaining a flawless reputation with the client. Kelley continues to remind Socci and the team that they have missed only one client delivery date in nine years, and he doesn’t plan on missing another one on his watch.
Favorite Part Of The Job:“I love the fact that every day brings new challenges. The people I work with are absolutely amazing and I look forward to coming in everyday and seeing how I can help others.”
Most Valuable Lesson Learned: “There is always a way to make the impossible happen. I personally do not like ‘no’ as an answer and therefore I will never tell a customer no. If I cannot do it on my own, we have an amazing team here at Artistic Toy and together we will find a way to make the customer’s dream a reality.”
No. 1 Tip To Help Others Improve Customer Service: “Never say no. Sometimes all you need to do is think outside of the box and the answer is there.”
His Wish For One Superpower: “If I had one superhero power it would be to fly. Life would be so much easier if I could fly everywhere and avoid all the traffic and congestion. Plus, I would never have to be late for anything again.”

(Excerpt from November PPB Magazine Article "Making the Impossible Happen")


Tuesday, August 26, 2014

Tuesday, August 19, 2014

Turning Tractors Into Plush Toys

A step by step pictorial of the transformation process to turn a preexisting manufactured tractor into a fun, lovable, hugable plush toy character.










Thursday, July 31, 2014

Financial Instruments That Are Fun and Make Money

Promoting stuffy financial institutions can be fun!

 Review these successful stuffed toys to recommend the right character.

Contact Artistic Toy to learn more to have fun and make money with plush toys!


Add Character to Your Brand with Plush Toys!

Custom Plush Toys / + 2,000 In Stock Styles / Safety Tested 

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Wednesday, July 30, 2014

Artistic Toy Hosts FREE Child I.D. Event

                                                          FOR IMMEDIATE RELEASE
Jim Socci, Artistic Toy

Artistic Toy Hosts FREE Child I.D. Event

Protecting Children and Families in Allentown

Allentown, PA July 24, 2014Artistic Toy Manufacturing, Inc announced today they will conduct a free secure, electronic Child ID program for children at their factory on Sunday, August 17, 2014 from 1:30pm until 5:30pm.   In partnership with Christ Centered Life Ministries and Community Partners 4 Kids, they will protect over 100 children and families in the Lehigh Valley from tragedies related to children reported missing or stolen. 

Parents or guardians of the children must be present to authorize the electronic ID. Parents will be given a free secure digital file with the important ID information including fingerprints of the child, photographs, voice print and video of the child, all on an Amber Alert certified CD. To register for the event visit

Jim Socci, Artistic Toy, President, said, “A few months ago I had my two and four year old boys scanned at a FREE Child I.D. Event and left inspired to help others in our community with this great resource.”     

About Artistic Toy

Artistic Toy designs, decorates, and manufacturers stuffed toys used for corporate advertising.  For more information visit and find them on Twitter @artistictoy, Facebook, YouTube and Pinterest.

About Christ Centered Life Ministries

Christ Centered Life Ministries is a church reaching out to the world, preaching to the unsaved and teaching the saved to serve. For more information visit

About Community Partners 4 Kids

Community Partners 4 Kids is a nonprofit organization providing Child ID services. They employ advanced digital technology to capture and store high definition forensic quality fingerprints, photos and physical descriptions of children and youth. All materials and information gathered are given to the parents. Only the permission slip is retained by CP4Kids. NO identification information is kept, copied, or given to any government authority, unless the parent or guardian chooses to do so.   For more information visit


Sunday, July 13, 2014

Artistic Toy 2014 Holiday Winter Catalog

Digital Flip Catalog Click Here

Thursday, July 10, 2014

Talk Product Safety without Scaring Your Client

Contact Artistic Toy to learn more about how to make customers feel safe!
Add Character to Your Brand with Plush Toys!

Custom Plush Toys / + 2,000 In Stock Styles / Safety Tested Guaranteed


"Follow us" on:                        for inspiring plush toy promotions. 

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Thursday, June 26, 2014

Plush Toy Promotions Used in Hospitality Industry

Rescue Your Brand From Boredom!

Contact Artistic Toy to learn more about how to create promotions that get noticed!

Add Character to Your Brand with Plush Toys!

Custom Plush Toys / + 2,000 In Stock Styles / Safety Tested Guaranteed
"Follow us" on:                        for inspiring plush toy promotions. 

Monday, June 16, 2014

6 successful branding examples for clients in manufacturing

To learn more ways to to inspire your clients to use plush toys in their advertising contact Artistic Toy.

484-788-0888  / 

Friday, June 13, 2014

Branding Education: Seizing the Opportunity with Promotional Products Work! Week

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Seizing the Opportunity with
Promotional Products Work! Week

In less than 30 days the Promotional Products Industry is launching its 2nd Annual Promotional Products Work Week (PPWW). Are you ready? Last year in less than 30 days Artistic Toy decided to develop an integrated marketing campaign to take the industry by the tail. The campaign resulted in over 100 new likes to our Facebook Page, several free professional grade video spotlights, and thousands of stuffed toys were donated to salespeople at no cost to our Company.


Jim Socci with Artistic Toy

Friday, April 3, 2014

1:30 pm CDT

1 Hour


1.0 MAS